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All of our appointments with GPs will be booked as a telephone consultation. We will only see patients face to face after a telephone assessment has occurred.
DO NOT ENTER THE SURGERY unless given clearance to do so for a pre-arranged face to face appointment.
Our Nursing team will only be running vital core services, and you may have appointments cancelled or a delay in some services.
Please leave all prescription requests in the letter box. Do not bring in to the surgery. All prescriptions will be sent to your preferred Chemist for collection.
We thank you for your cooperation in these difficult times.
Coronavirus (COVID-19) update - please see the homepage for further details. If you have any concerns relating to the Coronavirus, please visit https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public
We are trialling Telephone Triage
Your details will be taken by one of our receptionists and the reason for your call. This will go on a GP call list. A GP will telephone you, and either invite you in for a face to face appointment, direct you to another service or deal with your problem over the telephone. We appreciate your patience and understanding during this time, and we would appreciate you supporting the receptionists in delivering this service.
Repeat Prescription Telephone Ordering Service - POD
We are now offering a new telephone ordering service for repeat prescriptions in conjunction with the CCG Medicines Management team. Contact 0808 1647678 to order.
As a surgery, we are working closely with the Clinical Commissioning Groups Medicine Management team and local Chemists, to try to ensure that we are aware of any drug shortages, and how we can minimise disruption to our patients of this nationwide problem.
However, we are not responsible for what a Chemist orders or stocks, and our GPs have had their own workload increased as they are regularly asked to change prescribed drugs.
We would ask that all patients are understanding with the surgery staff and local pharmacists that are not able to provide any further information at this time.
Parking at Ticehurst Surgery
Patients should only park in Surgery allocated spaces. It is noted that a parking warden is often in attendance now. There is plenty of parking across the lane in the car park.
The surgery is not liable for parking fines if you are parked out of the surgery allocated spaces.
We are excited to announce that we have joined with other local practices and are now offering evening appointments from 6.30pm - 8.00pm and on Saturday mornings on a rotational basis. Our rota will mean one evening per week and 1 in 5 Saturday mornings we will offer clinics here at Wadhurst with other neighbouring practices providing clinics on the other days. We hope this will assist patients who are unable to access the Surgery during normal hours. Please contact Reception to book an improved access slot.
Please note due to a growing number of GPs working part time at Wadhurst Medical Group, please be aware that you may be offered an appointment with another GP other than your registered GP. If you wish to see a specific GP, we would advise Patients that there can sometimes be a wait due to work patterns.
Please note our Receptionists will now be asking patients for a brief outline of your problem when you ring to book an appointment. This new way of working is about offering you the choice to see more appropriate professionals in the practice team or even somewhere else. If they can deal with the problem directly, it will often be quicker and means you may not need to see the GP at all.
As of 1st April 2019, we are updating our fees in line with the British Medical Association guidance. We will also be operating a no-fee, no-release policy meaning that documents will need to be paid for before they are collected. Medicals will also need to be paid for by 5 days prior to the appointment. We hope this will cut down on the wasted GP and Secretarial time on documents that are not collected and also cut down on the large number of non-payers.
Patient Participation Group
We are looking for patients who would be interested in contributing to the continuous improvement of services and quality of care. If you are interested, please ask reception for a form.
Repeat Prescription Forms
Please leave completed forms in the black box in the surgery lobby. It will take 48 hours to allow us to process repeat prescriptions.
Unfortunately we are only able to offer a limited travel vaccine service at the surgery. This is only for those vaccines available through the NHS. There are local travel clinics available who will be able to advise and help you with all your requirements for your travel abroad.
Asthma is a common condition that causes coughing, wheezing, tightness of the chest and breathlessness. Most people with asthma who take the appropriate treatment can live normal lives, but left untreated, asthma can cause permanent damage to the airways
The usual symptoms of asthma are
Not everyone will get all of these symptoms. Some people experience them from time to time; a few people may experience these symptoms all the time.
There isn't a cure for asthma. However, treatments are available to help manage your symptoms. Your treatment plan will be individual to you, combining medicines and asthma management in a way that works best for you
Medicines are only part of your treatment for asthma. You will also need to deal with the things that make it worse. Keep a diary to record anything that triggers your asthma - this can help you to discover a pattern. Using a peak flow meter to monitor your lung function can also help. If you have repeatedly low readings in a certain situation (for example, at the end of a working day, after exercise or after contact with an animal) this may indicate the trigger.
Asthma UK This website has been revamped to meet the needs of the thousands of people with asthma who visit the site each day, either to find important information about asthma and how to control it
Asthma An excellent resource with useful video, audio, images and references relating to asthma.
NHS - Asthma Further information about symptoms, treatment, causes and prevention of Asthma.
These links all come from trusted resources but if you are unsure about these or any other medical matters please contact your doctor or pharmacist for advice.
One in three people will be affected by cancer at some stage in their life. There are many different types of cancer and this page doesn't cover them all, but the general information will help you to access further information and support.
There are videos available Macmillan and the support they offer on the Macmillan Video Site
There is further information and educational videos on the Cancer Research UK Video Site
Cancer - Healthtalkonline Healthtalkonline, an award-winning charity website, lets you share in other people's experiences of health and illness. An excellent resource compiled after interviewing a wide range of people suffering from heart disease.
Cancer Overview An excellent resource with useful video, audio, images and references relating to differing forms of Cancer, the causes & treatments.
Cancerhelp Free information service provided by Cancer Research UK about cancer and cancer care for people with cancer and their families. Information is formatted in such a way that makes understanding the website an easy process
Macmillan Cancer Support Europe's leading cancer information charity, with over 4,500 pages of up-to-date cancer information, practical advice and support for cancer patients, their families and carers.
NHS Further information about symptoms, treatment, causes and prevention of Cancer
Coronary heart disease (CHD) is a preventable disease that was responsible for the deaths of 88,000 people in the UK in 2008 (British Heart Foundation CHD Statistics 2010). In all, 191,00 died from heart and circulatory disease in the UK. Death rates are highest in Scotland and North of England and lowest in the South of England. CHD is the biggest killer in the country.
There are videos available on all aspects of BHF and heart disease on the BHF video site
Now you can download and listen to podcasts free from the BHF - either on the move or in the comfort of your own home. We have a few examples below.
Giving Up Smoking
Risk Factors & Heart Disease
"The British Heart Foundation is Britain’s leading charity fighting heart and circulatory disease – the UK’s biggest killer. The BHF funds research, education and life-saving equipment and helps heart patients return to a full and active way of life. The charity relies on donations to continue its vital work."
The BHS recommends that only properly validated BP monitors be used both in the clinic and at home. All the monitors listed on their website have been clinically validated. This means that all the machines, regardless of their cost, give reliable readings when used correctly. Please note that added cost does not equate to added accuracy.
View a list of clinically validated BP monitors
CHD - Healthtalkonline Healthtalkonline, an award-winning charity website, lets you share in other people's experiences of health and illness. An excellent resource compiled after interviewing a wide range of people suffering from heart disease.
CHD An excellent resource with useful video, audio, images and references relating to CHD.
NHS Further information about symptoms, treatment, causes and prevention of CHD.
British Heart Foundation Our vision is of a world in which people do not die prematurely of heart disease. We will achieve this through our pioneering research, our vital prevention activity and by ensuring quality care and support for people living with heart disease.
Chronic obstructive pulmonary disease (COPD) is the name for a collection of lung diseases including chronic bronchitis, emphysema and chronic obstructive airways disease. The main symptom of COPD is an inability to breathe in and out properly. This is also referred to as airflow obstruction.
NHS Guide to the symptoms, diagnosis, treatment and risks of COPD from the NHS
COPD Factsheet This factsheet is for people who have chronic obstructive pulmonary disease (COPD), or who would like information about it.
British Lung Foundation Information and guidance on living with COPD
Diabetes is a long-term (chronic) condition caused by too much glucose (sugar) in the blood. It is also known as diabetes mellitus. There are two types of diabetes - type 1 and type 2.
According to the charity Diabetes UK, more than two million people in the UK have the condition and up to 750,000 more are believed to have it without realising they do.
More than three-quarters of people with diabetes have type 2 diabetes mellitus. This used to be known as non-insulin dependent diabetes mellitus (NIDDM) or maturity-onset diabetes mellitus. The number of people with type 2 diabetes is rapidly increasing as it commoner in the overweight and obese, which is itself a growing problem.
The remainder have type 1 diabetes mellitus, which used to be known as insulin-dependent diabetes mellitus.
It's recognised that the sooner the blood sugar levels are brought under control, the better the long term prospects of preventing damage. Lifestyle advice about diet, weight management and regular activity is the first step.
Type 1 diabetes will require immediate insulin therapy, Type 2 diabetes will first be managed with a drug called Metformin, if lifestyle changes alone aren't effective. There are now several other drugs used in type 2 diabetes, although eventually some type 2 diabetics will need insulin therapy as it's a progressive disease
There is further information and education on the Diabetes UK Video Site
Diabetes - Healthtalkonline Healthtalkonline, an award-winning charity website, lets you share in other people's experiences of health and illness. An excellent resource compiled after interviewing a wide range of people suffering from heart disease.
Type 1 Diabetes An excellent resource with useful information and references relating to Type 1 Diabetes.
Type 2 Diabetes A useful resource regarding Type 2 Diabetes.
Diabetes UK Largest charity in the UK devoted to the care and treatment of people with diabetes in order to improve the quality of life for people with the condition
NHS Further information about symptoms, treatment, causes and prevention of Diabetes
Mental health is about how we think, feel and behave. One in four people in the UK have a mental health problem at some point in their lives, which affects their daily life, relationships or physical health.
Mental health disorders take many different forms and affect people in different ways. Schizophrenia, depression and personality disorders are all examples of mental health problems. Diseases such as Alzheimer's and dementia generally develop in old age, whereas eating disorders are more common in young people.
The Alzheimer's Society is the leading care and research charity for people with dementia and their carers.
They provide further information and education, support for carers, and quality day and home care on the Alzheimer's Society Video Site
You can subscribe to wellbeing podcasts on the Mental Health Foundation Website.
The website of the Mental Health Foundation outlines the charity’s work in research, policy, service development and service user involvement. The site offers information and publications to download on research, good practice in services and on mental health problems and key issues.
Mental Health - Healthtalkonline Healthtalkonline, an award-winning charity website, lets you share in other people's experiences of health and illness. An excellent resource compiled after interviewing a wide range of people suffering from heart disease.
Alzheimer's Disease An information sheet helping to understand mroe about Alzheimer's Disease
Depression An information sheet helping to understand more about the causes, treatment and understanding of Depression
Alzheimer’s Society Comprehensive information for people with all forms of dementia. Alzheimer's Society is a membership organisation, which works to improve the quality of life of people affected by dementia in England, Wales and Northern Ireland.
Alzheimer Scotland Alzheimer Scotland provides a wide range of specialist services for people with dementia and their carers. We offer personalised support services, community activities, information and advice, at every stage of the dementia journey
Mental Health Foundation Founded in 1949, the Mental Health Foundation is a leading UK charity that provides information, carries out research, campaigns and works to improve services for anyone affected by mental health problems, whatever their age and wherever they live
Osteoarthritis is the most common type of arthritis, affecting 8.5 million people in the UK. It develops gradually over time, causing joints to become stiff and painful. It can affect any joint but commonly affects the hands, knees, hips, feet and spine.
Osteoarthritis usually develops in people who are over 50 years of age, and it is more common in women than in men. It is commonly thought that osteoarthritis is an inevitable part of getting older, but this is not true. Younger people can also be affected by osteoarthritis, often as a result of an injury or another joint condition.
Arthritis Research UKArthritis Research UK is the charity leading the fight against arthritis. Everything we do is underpinned by research
NHS Guide to the symptoms, diagnosis, treatment and risks of Ostearthritis from the NHS
Osteoarthritis Factsheet This factsheet is for people who have osteoarthritis or who would like information about it.
Arthritis Care Arthritis Care exists to support people with arthritis. They are the UK’s largest organisation working with and for all people who have arthritis.
The NHS website contains lots of useful information, tips and advice on living with chronic pain.
Help from your GP and use of NHS services dedicated to pain management can help make sufferers more independant, reduce the severity of pain and assist in day to day with coping with what can be a debilitating condition.
A stroke is a serious medical condition that occurs when the blood supply to part of the brain is cut off.
Like all organs, the brain needs the oxygen and nutrients provided by blood to function properly. If the supply of blood is restricted or stopped, brain cells begin to die. This can lead to brain damage and possibly death.
Strokes are a medical emergency and prompt treatment is essential because the sooner a person receives treatment for a stroke, the less damage is likely to happen.
The NHS Stroke Act FAST pages offer a great deal of information about stroke, including how to recognise the signs, some real stories of stroke sufferers and advice on how to live your life after a stroke.
NHS - Stroke
Chest Heart & Stroke Charity (N.Ireland)
Chest Heart & Stroke Charity (Scotland)
A transient ischaemic attack (TIA), or 'mini-stroke', is caused by a temporary fall in the blood supply to part of the brain, leading to a lack of oxygen to the brain. This can cause symptoms that are similar to a stroke, although they don’t last as long. A TIA lasts only a few minutes and is usually resolved within 24 hours
As TIAs are serious, it is important that they are always investigated so that appropriate treatment can be given quickly. With treatment, the risk of a further TIA or a full stroke can be greatly reduced.