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COVID VACCINATION UPDATE 07.06.21

Update 7th June 2021

For patients who received their 1st AstraZeneca vaccine at the surgery between 19th March and 25th March we bought forward their second dose appointments to week commencing 17th May, as per Government guidelines.  If you were not able to attend an earlier appointment and were due your 2nd dose appointment at the surgery between 7th-10th June then you can still attend your original appointment as long as you attend at the same time/day as your original appointment was scheduled for.

 

View your COVID Vaccination status - https://covid-status.service.nhsx.nhs.uk/

UPDATE 30.04.21

There is now a phone number that patients can call if they have enquiries regarding the Covid Vaccination Programme which is 0800 433 4545 which is open 9am to 4pm Monday to Friday.

You can also visit the following link which provides answers to frequently asked questions.

https://www.sussexhealthandcare.uk/keepsussexsafe/sussex-covid-19-vaccination-programme/faqs-about-the-covid-19-vaccine/

You can also email your queries to the following address vaccineenquiries@nhs.net

 

Face Coverings

Please note face coverings are now mandatory when attending an appointment at either of our Surgeries.  We would be grateful if patients could supply their own face covering in order to preserve our vital PPE stocks.

 

Birth Registration Process

In light of parts of East Sussex being put into Tier 4 restrictions yesterday (20 December) and the need for us to be ready to meet the challenge of any possible increase in deaths in the coming weeks, we have had to temporarily withdraw birth registration appointments at the current time.

 

Online Patient Services - We have online patient services via the Patient Access system for: Repeat Prescriptions, Appointment Booking and Patient Records

Please click on the link on the right hand side bar for further information

Repeat Prescription Telephone Ordering Service

We are now offering a new telephone prescription ordering service in conjunction with the CCG Medicines Management team, to order your repeat prescription over the telephone please contact 0808 1647678 Mon-Fri 8.00am - 4.00pm.

Please note this ordering service can be used for repeat medication only.

Text Messaging Service – We now offer a text messaging appointment reminder service. There is also the ability for you to cancel your appointment via text message. Look out for the prompts within your reminders. We hope that this service will not only help patients but it will also reduce non-attenders and free up more appointments.Please ensure we have your up to date mobile telephone number on record.

We love to hear feedback from you – Please do click the Friends and Family test link on the right handside to leave feedback. We will also be introducing the ability to answer a short questionnaire about our service via text message soon.

Please ensure we have your current email address and mobile number on record.

Communication with our Patients - Please let us know if you:Need information in a large print, easy read format or in braille

Need a British Sign Language/Sign Language or Foreign Language interpreter or Advocate during your appointments.

Please let us know if we can support you to lip-read or use a hearing aid or communication tool.

Please advise the Receptionist if you need information in a different format or communication support.

General Data Protection Regulation (GDPR) 2018

The General Data Protection Regulation (GDPR) is an EU Regulation which became directly applicable in the UK on 25 May 2018.  Please refer to our Privacy Note tab at the bottom of this page for more information on how we handle your data. 

(Site updated 07/06/2021)
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